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Case Study: Curbside Dollies Help Organize and Transport Orders

CHALLENGE: Our customer is the largest grocery cooperative group with over 51 members. One of their members is the largest food retailer in the Northeast of the United States; they needed an efficient way to move Store Pick Up orders from the store to the designated pick-up parking spots. Customers were subjected to long wait times while the store associate collected their orders in the front curbside area. To reduce their customers’ wait time, stores needed to organize orders and shorten delivery times.

SOLUTION: We were able to provide a solution to help organize orders better and efficiently move them from the store to their parking lot. The curbside dolly allows one associate to move large orders by stacking totes onto the dolly to transport to a designated parking spot. After the picking process is complete, the totes are staged on the dolly and ready for delivery.  Once the customer notifies the store they have arrived, the associate can roll the order out on a curbside dolly to the customer’s assigned parking spot.  Another added benefit of this cart is that the removable handle allows the curbside dollies to stack when not in use to maximize storage space.  In addition to the cart’s efficiency, the deck also provides room to place non-tote products such as cases of water, soda, charcoal, and other large items on the dolly. Lastly, the curbside dolly has a heavy-duty lock break that stabilizes the dolly while the associate loads the vehicle.

Picking Environment

  • Curbside pick up
  • Multiple product sizes

Product Consideration/ Requirements

  • Light weight design
  • Carts are stackable
  • Heavy duty total lock break
  • Aluminum design
  • The cart is designed for all weather conditions.

We provide solutions to help achieve your business outcome while you continue to meet the demands of your customers’ needs. Contact us if you need a solution to elevate your BOPIS Program.

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